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Book part
Publication date: 11 November 2014

Alessandro Spano

To fill the gap in the literature with regard to public value measurement (PVM) and to provide a model for measuring public value at an individual organizational level, based on…

Abstract

Purpose

To fill the gap in the literature with regard to public value measurement (PVM) and to provide a model for measuring public value at an individual organizational level, based on managerial control systems (MCS).

Design/methodology/approach

This article helps review the literature on PVM and propose a model for measuring the value generated by individual organizations. Measurement challenges and potential solutions are investigated.

Findings

Public value generated by an individual organization can be calculated by measuring if and to what extent the organization’s outcomes and objectives have been achieved. Public value production and measurement are part of a wider PVM process, which is congruent with the major elements of MCS, from planning to operations, and measurement to evaluation.

Research limitations/implications

This article provides knowledge to support the measurement of public value produced by public sector organizations. However, the suggested use of MCS for a comprehensive measure of the public value produced by a public body does not allow for a comparison of the public values generated by different organizations, as the value is calculated against the objectives set by that specific organization. More research is needed in order to fully utilize this model in practice.

Practical implications

The findings may help public sector organizations, policymakers and public managers measure the public value produced by a public organization as a whole.

Social implications

This article may help citizens and other stakeholders understand the public value produced by a public organization.

Originality/value

This article is based on an original research undertaken by the author and faces the relatively neglected issue of PVM. It suggests the use of public value MCS as a model for measuring public value produced by individual organizations.

Details

Public Value Management, Measurement and Reporting
Type: Book
ISBN: 978-1-78441-011-7

Keywords

Content available
Book part
Publication date: 11 November 2014

Abstract

Details

Public Value Management, Measurement and Reporting
Type: Book
ISBN: 978-1-78441-011-7

Book part
Publication date: 7 December 2023

Benedetta Siboni and Paola Canestrini

This chapter contributes to the Public Value (PV) literature in relation to accounting by providing evidence on its content's operationalization through performance measurement…

Abstract

This chapter contributes to the Public Value (PV) literature in relation to accounting by providing evidence on its content's operationalization through performance measurement. In particular, it establishes the link with Sustainable Development Goals (SDGs), which may work as guiding principles of a public organization’s action. Accordingly, organizations embedding SDGs include them in their strategic decisions and disclose them through performance measurement and narratives.

The SDGs' presence is explored in the PV of a sample of Italian health institutes through documentary analysis of their performance plans. The aim is to verify if and how SDGs are pursued and whether the COVID-19 pandemic has affected PV content.

Besides Goal No. 3 (Health), the PV content of the investigated institutes contains various SDGs. Before the pandemic, their PV was aligned with SDGs mainly related to prosperity, economic growth and social inclusion. In the following period, the number of SDGs increased, introducing planet and environmental protection dimensions. No one explicitly mentions pursuing SDGs, revealing a non-institutionalized sensitivity of managers towards SDGs. The analysis distinguishes between ‘core’ SDGs, revealed mostly by traditional performance measures disclosing the achievement of institutes' mission, and ‘complementary’ SDGs, expressed mostly through narratives. This can derive from performance measurement, which employs the language of performativity, while the contribution to society is relegated in the narratives, making them less incisive.

Details

Reshaping Performance Management for Sustainable Development
Type: Book
ISBN: 978-1-83797-305-7

Keywords

Article
Publication date: 17 May 2018

Fabrizio Ciarmatori, Roberta Bocconcelli and Alessandro Pagano

The purpose of this paper is to provide a contribution on the role of European R&D projects (ERDPs) on small and medium enterprises’ (SMEs) resource development.

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Abstract

Purpose

The purpose of this paper is to provide a contribution on the role of European R&D projects (ERDPs) on small and medium enterprises’ (SMEs) resource development.

Design/methodology/approach

This paper adopts a qualitative methodology based on a longitudinal case study. The case analysis concerns Gamma, a small high-tech firm based in Italy, active in nanotechnologies since 2005 as a research spin-off and since its establishment active in ERDPs. The analysis is developed along three main phases of development where the company participated to different ERDPs.

Findings

The empirical analysis highlights that since its establishment, Gamma has been able to increasingly exploit participation in ERDPs, in order to gain access to financial and technological resources. Such active and continuous participation fostered the development of both advanced technological and organizational resources, which then allowed the company to survive and play a growing role as a well-known technology partner in the nanotechnology field in Italy and Europe.

Originality/value

Adopting an IMP perspective, the paper provides a contribution on the managerial dimension of SMEs’ participation in ERDPs – which represents a neglected topic in the existing literature – on two distinct grounds: resource development process and networking processes. With respect to resource development processes in ERDPs, this case study underscores the relevance of ERDPs for developing both technological and organizational resources, highlighting the relevance of project management-related knowledge. In terms of networking processes, this paper highlights the need to fully understand the interplay of ERDP networks and business networks.

Details

IMP Journal, vol. 12 no. 2
Type: Research Article
ISSN: 2059-1403

Keywords

Article
Publication date: 15 February 2013

Anna Azzi, Alessandro Persona, Fabio Sgarbossa and Mauro Bonin

The purpose of the present research is to explore the current situation and future expectations on whether to self‐manage or outsource logistics operations in centralized…

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Abstract

Purpose

The purpose of the present research is to explore the current situation and future expectations on whether to self‐manage or outsource logistics operations in centralized healthcare networks, and to analyse and quantify the relationships between logistics outsourcing, costs and performance.

Design/methodology/approach

The paper is based on a thorough study of a local Italian healthcare network, which evaluated the economic sustainability of logistics outsourcing. The data were collected using interviews, documentation and observations in hospital pharmacies and wards, and by referring to public information available on the internet. A system dynamic simulation followed by a sensitivity analysis was used to investigate the impact of changing key variables as well as the advice of logistics providers.

Findings

The sensitivity analysis demonstrates that logistics outsourcing is often the most economical choice.

Social implications

Performance‐oriented concepts applied to healthcare have many pros in terms of sustainable delivery of quality healthcare at affordable costs.

Originality/value

While there are numerous studies on logistics outsourcing in many industries, when it comes to the healthcare sector literature is scarce, probably due to the great changes this sector has faced in recent times: thus, the paper's quantitative findings should be seen as a first attempt to assist the “make‐or‐buy” decision process toward sustainable development of the healthcare sector.

Details

Strategic Outsourcing: An International Journal, vol. 6 no. 1
Type: Research Article
ISSN: 1753-8297

Keywords

Article
Publication date: 14 June 2011

Alessandro Perego, Sara Perotti and Riccardo Mangiaracina

The purpose of this paper is to classify research on information and communication technology (ICT) for logistics and freight transportation on the basis of the main themes and…

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Abstract

Purpose

The purpose of this paper is to classify research on information and communication technology (ICT) for logistics and freight transportation on the basis of the main themes and methods and proposes directions for future research.

Design/methodology/approach

The review is based on 44 papers published from 1994 to 2009 in international peer‐reviewed journals. The academic papers are analysed and classified according to the research methodology adopted and the themes addressed.

Findings

While there are many contributions taking the “public transportation” perspective (i.e. the viewpoint of public stakeholders), papers focussing on the “private transportation” perspective (i.e. the viewpoint of the private companies offering logistics and transportation services) are fewer and relatively more recent. Additionally, even though in recent years researchers have also started to examine the decision‐making process of ICT adoption, many themes are under‐represented in literature, such as the subject of integration among different application types, empirical research on ICT adoption and the role of technology providers in the adoption process. As far as the methodology is concerned, the review revealed that many of the papers examined are either conceptual papers or empirical studies (i.e. mostly based on surveys, or else on case studies or interviews), while simulation and modelling are rarely present.

Research limitations/implications

While efforts were made to be all‐inclusive, significant research efforts may have been inadvertently omitted. However, the authors believe that this review is an accurate representation of the body of research on ICT for logistics and transportation companies published during the specified timeframe, and feel that confidence may be placed on the resulting assessments.

Originality/value

The paper offers a guide for the review of previous research on this topic and identifies the most important issues that need to be addressed in future research.

Details

International Journal of Physical Distribution & Logistics Management, vol. 41 no. 5
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 9 October 2009

Gino Marchet, Alessandro Perego and Sara Perotti

Companies in the freight transportation industry can currently make use of an increasing number of applications based on Information and Communication Technology (ICT) to improve…

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Abstract

Purpose

Companies in the freight transportation industry can currently make use of an increasing number of applications based on Information and Communication Technology (ICT) to improve the performance of their processes. Although these applications have become more widely used in recent years, there is still little research focussing on the actual adoption rate. The present study aims to fill this gap and provide a broad empirical analysis of the use of ICT‐based applications in the freight transportation industry in Italy.

Design/methodology/approach

The analysis uses multiple‐case studies. It is based on semi‐structured interviews with the management of leading Italian companies involved in transportation processes.

Findings

The study provides an insight into the current adoption of ICT applications among companies involved in freight transportation activities in Italy. The results point out the most used functions in each application area and the level of integration across these application areas.

Research limitations/implications

The sample of companies examined in this study was selected by expert assessment, and is biased towards companies willing to provide data and share results. However, the findings provide some interesting results on how and where investments in ICT can be suitable for companies in the logistics and transportation industry.

Originality/value

The paper fulfils an identified need for in‐depth case studies focussing on the adoption level and the implementation process of ICT applications in transportation, and it is of interest to researchers and practitioners in the field of logistics and transportation management.

Details

International Journal of Physical Distribution & Logistics Management, vol. 39 no. 9
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 1 September 1900

There are very few individuals who have studied the question of weights and measures who do not most strongly favour the decimal system. The disadvantages of the weights and…

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Abstract

There are very few individuals who have studied the question of weights and measures who do not most strongly favour the decimal system. The disadvantages of the weights and measures at present in use in the United Kingdom are indeed manifold. At the very commencement of life the schoolboy is expected to commit to memory the conglomerate mass of facts and figures which he usually refers to as “Tables,” and in this way the greater part of twelve months is absorbed. And when he has so learned them, what is the result? Immediately he leaves school he forgets the whole of them, unless he happens to enter a business‐house in which some of them are still in use; and it ought to be plain that the case would be very different were all our weights and measures divided or multiplied decimally. Instead of wasting twelve months, the pupil would almost be taught to understand the decimal system in two or three lessons, and so simple is the explanation that he would never be likely to forget it. There is perhaps no more interesting, ingenious and useful example of the decimal system than that in use in France. There the standard of length is the metre, the standard of capacity the cubic decimetre or the litre, while one cubic centimetre of distilled water weighs exactly one gramme, the standard of weight. Thus the measures of length, capacity and weight are most closely and usefully related. In the present English system there is absolutely no relationship between these weights and measures. Frequently a weight or measure bearing the same name has a different value for different bodies. Take, for instance, the stone; for dead meat its value is 8 pounds, for live meat 14 pounds; and other instances will occur to anyone who happens to remember his “Tables.” How much simpler for the business man to reckon in multiples of ten for everything than in the present confusing jumble. Mental arithmetic in matters of buying and selling would become much easier, undoubtedly more accurate, and the possibility of petty fraud be far more remote, because even the most dense could rapidly calculate by using the decimal system.

Details

British Food Journal, vol. 2 no. 9
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 1 October 1900

The latest information from the magazine chemist is extremely valuable. He has dealt with milk‐adulteration and how it is done. His advice, if followed, might, however, speedily…

Abstract

The latest information from the magazine chemist is extremely valuable. He has dealt with milk‐adulteration and how it is done. His advice, if followed, might, however, speedily bring the manipulating dealer before a magistrate, since the learned writer's recipe is to take a milk having a specific gravity of 1030, and skim it until the gravity is raised to 1036; then add 20 per cent. of water, so that the gravity may be reduced to 1030, and the thing is done. The advice to serve as “fresh from the cow,” preferably in a well‐battered milk‐measure, might perhaps have been added to this analytical gem.

Details

British Food Journal, vol. 2 no. 10
Type: Research Article
ISSN: 0007-070X

Open Access
Article
Publication date: 17 February 2021

Giulio Caldarelli, Alessandro Zardini and Cecilia Rossignoli

This paper aims to examine and overcome the barriers to the widespread adoption of blockchain technology, introducing a novel concept of sustainability in the fashion supply chain.

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Abstract

Purpose

This paper aims to examine and overcome the barriers to the widespread adoption of blockchain technology, introducing a novel concept of sustainability in the fashion supply chain.

Design/methodology/approach

This work is an exploratory study of a well-known fashion company operating in the Veneto region (Italy). Data extracted from interviews and focus groups are coded using the (CAQDAS) software AQUAD. The outcome is then organized according to an adapted TOE view.

Findings

This exploration study's findings support the idea that the blockchain solution could be a valuable add-on in sustainable supply chains. However, a high understanding of technology and extensive communication with clients is required for successful integration.

Research limitations/implications

Being the outcome of qualitative analysis, the findings require further investigation to be inferable at a broader scale. As the project is still incomplete, some managerial choices are always subject to change.

Practical implications

Focused on a practitioner approach, this paper should guide managers in the process of successfully implementing blockchain technology. Arguably, similar companies may opt for similar choices.

Originality/value

To the best of the authors' knowledge, this is the first paper to contextualize and address the blockchain adoption barriers in the fashion supply chain. Furthermore, it offers an overview of how blockchain affects sustainable production.

Details

Journal of Organizational Change Management, vol. 34 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

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